Privacy Policy
FOLAR Properties Ltd
Last updated: 24 October 2026
1. Introduction
FOLAR Properties Ltd (“Folar Properties”, “we”, “us” or “our”) is committed to protecting your personal information and respecting your privacy.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us or enquire about a potential property partnership.
We handle personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are
Company: FOLAR Properties Ltd
Company Registration Number: 15611104
Registered Office: C/O Aacsl Accountants Ltd, 1st Floor North Westgate House, Harlow, Essex, England, CM20 1YS
Website: https://folarproperties.co.uk
Email: info@folarproperties.co.uk
FOLAR Properties Ltd is the data controller responsible for the personal information described in this policy.
3. Information We Collect
When you complete our landlord partnership enquiry form or contact us directly, we may collect:
- Your name.
- Your email address.
- Your telephone number, where provided.
- Your property's location or postcode.
- Your preferred property partnership arrangement.
- Any additional property details or messages you choose to provide.
- Relevant correspondence relating to your enquiry.
Our website and hosting services may also process technical information, such as IP addresses and information required for website security and operation.
We ask that you do not submit sensitive personal information through our enquiry form unless it is necessary and we have specifically requested it.
4. How We Use Your Information
We use the personal information you provide to:
- Respond to your enquiry.
- Discuss potential property partnerships, including rent-to-rent arrangements and serviced accommodation management.
- Answer questions about our services.
- Assess whether a proposed property partnership may be suitable.
- Maintain relevant correspondence concerning your enquiry.
We do not use landlord enquiry details to send unrelated marketing emails or newsletters.
We do not sell landlord enquiry information to third parties.
5. Our Lawful Basis for Processing
We rely on the following lawful bases, where applicable:
Legitimate interests: To respond to enquiries, communicate with prospective property partners and explore potential business arrangements. Our legitimate interest is to operate and develop our property business while respecting the reasonable expectations and privacy rights of people who contact us.
Steps before entering into a contract: Where you ask us to take steps towards a potential agreement with you personally, we may process relevant information for that purpose.
Legal obligations: Where processing is necessary to comply with applicable legal requirements.
Where we rely on legitimate interests, we consider whether our use of personal information is necessary and appropriately balanced against your rights and interests.
6. Sharing Your Information
We may use trusted service providers to operate our website, host information, deliver enquiry forms and manage business communications.
These may include our website hosting provider, email service provider and website form technology provider.
We share personal information only where reasonably necessary for these purposes or where required by law.
We do not sell your personal information.
7. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.
For landlord enquiries, this depends on whether discussions are ongoing, whether a business relationship develops and whether information is needed to address subsequent queries or legal obligations.
Where an enquiry does not lead to a partnership, we will periodically review whether the information remains necessary and securely delete it when it is no longer required.
Where a contractual relationship develops, different retention requirements may apply, and relevant records may need to be kept for legal, accounting or business purposes.
Where a landlord enquiry does not lead to a partnership, we retain the enquiry information for up to 12 months after the last meaningful contact, unless a longer period is necessary for a specific legal obligation or other legitimate reason. After that, we securely delete it.
8. How We Protect Your Information
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.
Our website uses HTTPS encryption to protect information transmitted between visitors and the website.
However, no internet-based system can be guaranteed to be completely secure.
9. Cookies and Website Technologies
Our website may use cookies or similar technologies to support its operation, security and performance.
Some cookies or storage technologies may be necessary for the website to function correctly.
Other technologies, where used, may require additional information or visitor consent under applicable law.
You can manage certain cookies and website data through your browser settings.
We will review the technologies used on our website and provide appropriate additional cookie information and controls where required.
10. International Data Transfers
Some technology and communication service providers may process information outside the United Kingdom.
Where international transfers of personal information occur, we will ensure that an appropriate legal basis and relevant safeguards are in place, as required by applicable data protection law.
11. Your Data Protection Rights
Subject to applicable legal conditions and exemptions, you may have the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your information.
- Request restriction of certain processing activities.
- Object to processing based on legitimate interests.
- Request data portability where applicable.
- Withdraw consent where consent is the lawful basis for processing.
You have the right to object to processing based on our legitimate interests. We will consider any objection in accordance with applicable law.
To exercise your rights, please contact info@folarproperties.co.uk.
We will respond in accordance with applicable legal requirements.
12. Complaints
If you have concerns about how we handle your personal information, please contact us first at:
info@folarproperties.co.uk
You also have the right to raise a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator.
Website: https://ico.org.uk
13. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our services, website technologies, business practices or legal requirements.
The latest version will be published on our website with its updated date.
14. Contact Us
If you have questions about this Privacy Policy or how we use personal information, please contact:
FOLAR Properties Ltd
Email: info@folarproperties.co.uk
Website: https://folarproperties.co.uk